THE CHALLENGE
Managing High Volume of Cases and Litigation Readiness
Osterbind Law is a personal injury firm focusing on both pre-litigation and litigation, based in Lynchburg, Virginia. Led by Brandon Osterbind, the firm is dedicated to providing personalized, top-quality legal representation.
As Osterbind Law grew its caseload, the firm needed to carve out more time to support its clients and prepare for litigation. Time has become its most valuable resource and biggest constraint. Before EvenUp, it could take up to three months after a client finished treatment to produce a demand, delaying resolution and tying up attorney bandwidth. With new clients arriving each week, the firm had to find a way to improve case efficiency and move cases forward faster.
The firm turned to EvenUp’s Claims Intelligence Platform™ to enhance case readiness and streamline its litigation workflow.
As Osterbind Law grew its caseload, the firm needed to carve out more time to support its clients and prepare for litigation. Time has become its most valuable resource and biggest constraint. Before EvenUp, it could take up to three months after a client finished treatment to produce a demand, delaying resolution and tying up attorney bandwidth. With new clients arriving each week, the firm had to find a way to improve case efficiency and move cases forward faster.
The firm turned to EvenUp’s Claims Intelligence Platform™ to enhance case readiness and streamline its litigation workflow.
THE EVENUP DIFFERENCE
The Results
2x
Pre-litigation case output
50%
Faster turnaround time for Demands
“In just 10 days, we sent out 10 demands — something we could never do before. EvenUp’s turnaround time has transformed our workflow and let us take on more cases and help more clients.”
Driving Efficiency Across Every Case
Osterbind Law found a trusted partnership with EvenUp’s Claims Intelligence Platform™, to support every phase of the case lifecycle, including litigation.
What started as a targeted solution has developed into a firm-wide AI transformation. Osterbind can now perform faster case evaluations, streamline workflows, and enhance litigation preparation.
The firm shifted to automated, consistent, and proactive workflows—empowering a more strategic case management team and faster settlement timelines without sacrificing the details that drive successful outcomes.
What started as a targeted solution has developed into a firm-wide AI transformation. Osterbind can now perform faster case evaluations, streamline workflows, and enhance litigation preparation.
The firm shifted to automated, consistent, and proactive workflows—empowering a more strategic case management team and faster settlement timelines without sacrificing the details that drive successful outcomes.
Using EvenUp KPIs to Accelerate Time-to-Settlement
At Osterbind Law, stronger cases start with better information. Hannah Bowie, an attorney at Osterbind Law, regularly uses Executive Analytics™ to track demand turnaround times, client treatment patterns like treatment gaps, and missing documents. By monitoring these metrics daily, the team can proactively request information from clients, cutting average case life cycles in half and helping cases move more quickly toward settlement or litigation when needed.
Maximizing Case Value
For Osterbind Law, maximizing the value of every case begins with working up a case. The Missing Docs Check feature within Case Preparation™ adds a layer of precision. It flags missing bills and records before they become obstacles in negotiations or at trial, ensuring no treatment notes or provider visits slip through the cracks.
Initially, the team had some reservations. However, they soon realized that EvenUp’s Demand offerings surpassed their expectations, allowing them to assemble the most compelling demand package possible.
EvenUp’s Demands™, reviewed by EvenUp’s team of legal professionals, enables the firm to work faster with fewer back-and-forth revisions. And for cases where speed is critical, Osterbind uses Express Demands™ to generate accurate, AI-only drafts—moving straightforward cases forward without delay.
The team leverages Negotiation Preparation™ to conduct comprehensive strengths and weaknesses analysis that prepares defense arguments and highlights key leverage points.
Osterbind’s combination of EvenUp Demands, Case Preparation, and Negotiation Preparation saves the firm time, raises the quality of its cases, and ensures no opportunity for value is left on the table.
Initially, the team had some reservations. However, they soon realized that EvenUp’s Demand offerings surpassed their expectations, allowing them to assemble the most compelling demand package possible.
EvenUp’s Demands™, reviewed by EvenUp’s team of legal professionals, enables the firm to work faster with fewer back-and-forth revisions. And for cases where speed is critical, Osterbind uses Express Demands™ to generate accurate, AI-only drafts—moving straightforward cases forward without delay.
The team leverages Negotiation Preparation™ to conduct comprehensive strengths and weaknesses analysis that prepares defense arguments and highlights key leverage points.
Osterbind’s combination of EvenUp Demands, Case Preparation, and Negotiation Preparation saves the firm time, raises the quality of its cases, and ensures no opportunity for value is left on the table.
Strengthening Litigation Readiness
Osterbind Law uses EvenUp to make case facts immediately accessible for trial and deposition preparation. Attorneys no longer spend hours combing through hundreds of pages of records. They use Case Companion™, EvenUp’s legal AI Assistant to ask targeted questions and receive instant, accurate answers that can be easily verified with line-level citations, allowing the team to respond quickly to adjusters, counter defense arguments, and develop effective litigation strategies without recreating or reworking cases manually.
MedChrons™ has been immensely helpful to Osterbind Law’s litigation preparation. The tools wrangle dense, complex medical records into clear visual representations of treatment timelines.
With the interactive timeline, attorneys can easily identify gaps in care, show patterns of consistent treatment, and create persuasive visuals for use in trial without overwhelming juries with excessive detail. When opposing counsel highlights a negative aspect of a record, the team can instantly locate the relevant information, saving valuable time and ensuring accuracy in their responses.
By integrating Case Companion and MedChrons into its workflow, Osterbind Law has significantly strengthened its litigation readiness. Attorneys spend less time searching for information and more time building strategy, enabling faster case evaluation and, ultimately, better outcomes for their clients.
MedChrons™ has been immensely helpful to Osterbind Law’s litigation preparation. The tools wrangle dense, complex medical records into clear visual representations of treatment timelines.
With the interactive timeline, attorneys can easily identify gaps in care, show patterns of consistent treatment, and create persuasive visuals for use in trial without overwhelming juries with excessive detail. When opposing counsel highlights a negative aspect of a record, the team can instantly locate the relevant information, saving valuable time and ensuring accuracy in their responses.
By integrating Case Companion and MedChrons into its workflow, Osterbind Law has significantly strengthened its litigation readiness. Attorneys spend less time searching for information and more time building strategy, enabling faster case evaluation and, ultimately, better outcomes for their clients.
“EvenUp gives us immediate access to the information we need to litigate. I can walk into a deposition or respond to opposing counsel without hesitation because everything I need is at my fingertips.”
CONCLUSION
Faster Workflows, Better Results.
With EvenUp’s Claims Intelligence Platform™, Osterbind Law has transformed the way it handles personal injury cases from intake through settlement. What began as a solution to accelerate demand preparation has grown into a full-scale approach to case management, reducing turnaround times and improving consistency across the firm.
By leveraging the full suite of EvenUp products, the results are overwhelming. Osterbind has the competitive edge with faster case resolution, stronger litigation positioning, and better service for clients. The firm is scaling without sacrificing quality, ensuring every client receives the strongest possible representation—all while cutting manual work in half.
By leveraging the full suite of EvenUp products, the results are overwhelming. Osterbind has the competitive edge with faster case resolution, stronger litigation positioning, and better service for clients. The firm is scaling without sacrificing quality, ensuring every client receives the strongest possible representation—all while cutting manual work in half.
"EvenUp has completely changed the way we manage cases. We’re faster, more organized, and able to give our clients stronger, more strategic representation than ever before."
Ready to scale your firm without sacrificing quality? Schedule a demo with EvenUp.
