COMPANY INFO
Fielding Law
LOCATION
Irvine, CA & Phoenix, AZ
YEARS IN BUSINESS
6
EMPLOYEES
30
WEBSITE
THE CHALLENGE
The Cost of Scaling: Missing Bills and Mounting Decision Fatigue
Fielding Law is a boutique plaintiff personal injury firm with offices in Irvine, California, and Phoenix, Arizona. Led by founding principal Clark H. Fielding, the firm’s mission is to improve the lives of each and every client through ethical and efficient legal representation.
Recognizing the growing demand for the firm’s services, Clark focused on expanding the team thoughtfully. Rather than remain a small, tightly managed operation, he built safeguards and quality controls to ensure accuracy and consistency as new attorneys and staff joined.
Previously, case managers spent hours manually tracking missing documents. This included auditing thousands of pages of medical records, matching dates of service with bills, and determining which providers to contact for additional records. Important treatment details were sometimes missed. The constant document review led to human errors.
Fielding Law partnered with EvenUp nearly two years ago. Once only a Demand customer, Fielding Law now uses EvenUp’s full suite of products in the Claims Intelligence Platform™ across the case lifecycle including EvenUp’s new Medical Management™ solution.
Recognizing the growing demand for the firm’s services, Clark focused on expanding the team thoughtfully. Rather than remain a small, tightly managed operation, he built safeguards and quality controls to ensure accuracy and consistency as new attorneys and staff joined.
Previously, case managers spent hours manually tracking missing documents. This included auditing thousands of pages of medical records, matching dates of service with bills, and determining which providers to contact for additional records. Important treatment details were sometimes missed. The constant document review led to human errors.
Fielding Law partnered with EvenUp nearly two years ago. Once only a Demand customer, Fielding Law now uses EvenUp’s full suite of products in the Claims Intelligence Platform™ across the case lifecycle including EvenUp’s new Medical Management™ solution.
THE EVENUP DIFFERENCE
The Results
80%
Time Savings on case reviews
Reduced the number of missing documents
Increased job satisfaction for the case management staff
“EvenUp allows us to help more clients. We're able to shorten timelines and process cases quicker, which in turn equates to more revenue for the firm, and more importantly, more recoveries for more people.”
Case Manager Hub for Treatment Phase Oversight
Fielding Law seamlessly integrates their case management software, CasePeer, with EvenUp’s Claims Intelligence Platform™. This allows the firm to eliminate redundant data entry and sync files automatically. EvenUp’s Medical Management™ solution automatically extracts and summarizes treatment information from the first set of bills and records, creating an interactive, color-coded timeline that maps the client’s entire course of care by provider. Each entry includes in-line citations, making it easy for their case management team to quickly and easily verify the information.
“Medical Management lets us take all the information we receive from clients and see it visually. It helps us understand what they’ve been through, relate with more compassion, and advocate for them more effectively.”
This seamless workflow transforms what used to be a tedious, manual audit of thousands of pages into a fast and accurate process. As a result, Fielding Law can now easily see treatment gaps, allowing them to prepare arguments before negotiations with adjusters begin.
Accelerating Case Resolution with More Precise Client Narratives
Fielding Law leverages AI Drafts™ to speed up the creation of legal documents while maintaining quality, consistency, and the firm’s preferred tone in just a few minutes. By building on past templates and prior cases, the team generates precise working drafts for letters, preservation of evidence notices, and demand letters.
The demand writing team now produces Express Demands™ quickly using case information from Medical Management™. With all records accounted for and the care timeline available in one place, the team can more quickly create accurate and persuasive demand letters for insurance adjusters in less than an hour.
AI Drafts™ has dramatically reduced turnaround time. The firm is transforming hours of manual drafting into minutes of high-quality work. Attorneys can now focus on strategy, client advocacy, and higher-level thinking. By streamlining document creation across the case lifecycle, Fielding Law can resolve cases faster and optimize recoveries for their clients.
The demand writing team now produces Express Demands™ quickly using case information from Medical Management™. With all records accounted for and the care timeline available in one place, the team can more quickly create accurate and persuasive demand letters for insurance adjusters in less than an hour.
AI Drafts™ has dramatically reduced turnaround time. The firm is transforming hours of manual drafting into minutes of high-quality work. Attorneys can now focus on strategy, client advocacy, and higher-level thinking. By streamlining document creation across the case lifecycle, Fielding Law can resolve cases faster and optimize recoveries for their clients.
“AI Drafts helps us benefit from past templates that we’ve poured our hearts and souls into. It allows us to generate really great working drafts for new cases quickly and efficiently.”
Catching Costly Errors Before They Reach Settlement
Before implementing EvenUp, Fielding Law occasionally faced costly oversights. In one case, the firm finalized a settlement only to discover they had an MRI record but not the corresponding bill, resulting in a lower recovery for the client and a reduced fee for the firm. Missing or undisclosed treatments like an emergency room visit or a pain management injection during physical therapy leave potential damages unclaimed.
Fielding Law uses Missing Docs Check to automatically flag gaps in real time. The tool ensures every record and bill is captured. This prevents lost recoveries and ensures attorneys are settling with all treatment expenses accounted for.
Fielding Law uses Missing Docs Check to automatically flag gaps in real time. The tool ensures every record and bill is captured. This prevents lost recoveries and ensures attorneys are settling with all treatment expenses accounted for.
“Missing documents has been a very powerful tool to make sure that we don’t miss bills or records. Our job is to prove up our clients’ harms and losses, and we need all the ammunition to help our clients optimize their recovery.”
Maximizing Case Value in Real Time
Attorneys and case managers at Fielding Law use Case Companion™ to get real-time answers to their case questions. EvenUp’s AI assistant queries thousands of pages of the case’s documents ranging from medical records to deposition transcripts and police reports. Case Companion™, plus Medical Management™, help give Fielding Law a comprehensive view of the case and care timelines.
“I remember the days when we had the big paper files and you're flipping and flipping until you find that right page. Now you have Case Companion, where you can just search and find the answers at your fingertips.”
This real-time, interactive visualization of Medical Management™ helps strengthen depositions, trial preparation, and maximize settlement value. Fielding Law can present compelling, data-backed arguments that can lead to higher recoveries for clients and advocate further for them based on their treatment.
“The technology with human insight and oversight allows us to be much better advocates for our clients. We can pull up information in real time during depositions and get the ammunition we need to be the best advocates possible.”
CONCLUSION
Investing in Innovation to Strengthen Client Advocacy
With EvenUp, Fielding Law has transformed efficiency, accuracy, and advocacy across the entire case lifecycle while maintaining its client-first approach. Tasks that once took hours or days—such as auditing medical records, identifying missing documents, and drafting demand letters—now take minutes. This efficiency gives the team more time to communicate with clients, develop strategy, and maximize recoveries.
Medical Management’s™ interactive care timeline and Missing Docs Check ensure no documents or treatments are overlooked. It helps the firm fully capture damages and strengthen every case. AI Drafts™ streamlines document creation, reducing turnaround times and maintaining the quality and tone that define Fielding Law’s advocacy.
Medical Management’s™ interactive care timeline and Missing Docs Check ensure no documents or treatments are overlooked. It helps the firm fully capture damages and strengthen every case. AI Drafts™ streamlines document creation, reducing turnaround times and maintaining the quality and tone that define Fielding Law’s advocacy.
“EvenUp has allowed us to help more people, process cases quicker, and optimize recoveries for the wronged and injured.”
Beyond client outcomes, another unexpected benefit of adopting EvenUp has been a happier, more motivated team. Fielding Law’s investment in technology is paying off. By eliminating the tedious, repetitive work that often leads to burnout, the firm has become a destination for top talent. This cultural shift has boosted morale, increased productivity, and created an environment where attorneys and staff can focus on what they do best.
“If you have cutting-edge technology, it's easier to recruit and retain talent. People want to work with the latest and greatest. Technology allows us to spend more time talking to clients, doing higher-level thinking, and gives us more bandwidth to do what we love doing.”
Ready to scale your firm without sacrificing quality? Schedule a demo with EvenUp.
