CUSTOMER STORIES

Keller Swan Saves Hundreds of Hours on Case Evaluation with EvenUp

COMPANY INFO
Keller Swan Injury Attorneys
LOCATION
Florida, Georgia, Tennessee, Mississippi, Arkansas, Arizona, and Kentucky
YEARS IN BUSINESS
2
EMPLOYEES
80
WEBSITE
kellerswan.com
THE CHALLENGE
Scaling a White-Glove Approach for a High-Volume Practice
Keller Swan is a multi-state law firm who’s built differently. While many of its attorneys came from elite “white-glove” firms, they set out to deliver that same high-touch client service at scale. But scaling a boutique-level experience across thousands of cases came with hurdles.

One challenge is the sheer number of files referred from other firms. Each file arrives in a different format, often with incomplete documentation. Intake staff were spending hundreds of hours manually reviewing cases just to decide whether they were viable. This  — a process delayed litigation and drained resources.

Another ongoing issue was treatment management. Personal injury professionals know how critical it is to ensure clients attend appointments and avoid long treatment gaps. Yet monitoring each client’s progress in real time was nearly impossible for a high-volume practice.

Keller Swan needed a way to uphold its client-first philosophy while operating with the speed, consistency, and precision of a modern, AI-powered firm.
THE EVENUP DIFFERENCE
44%
Reduction in demand delays
90%
Faster case review with Case Companion™
Hundreds of hours saved in case evaluation.
An AI-Powered Practice
Arye Corbett, a partner at Keller Swan, sees EvenUp as the essential bridge that connects their big-firm backgrounds with the demands of a modern practice.

Being an innovative, data-driven firm is a core principle at Keller Swan. EvenUp’s Claims Intelligence Platform™ fits seamlessly into this innovative approach, helping the firm elevate case quality and efficiency at every stage of the case. Whether evaluating a new case or preparing a powerful litigation response, Keller Swan values EvenUp’s rapid, data-backed insights.

The firm now uses Case Companion™, Case Preparation™, Executive Analytics™, AI Drafts™, and Demands™. This combination of AI-enabled tools centralizes everything from treatment velocity monitoring and demand delay tracking to provider timelines and liability analysis.
Efficient Case Evaluation
With EvenUp, intake is no longer a bottleneck. “I can take a case from another firm, put it into EvenUp, and within half an hour, I have a full spectrum of what is needed,” says Corbett. What once consumed days of staff time now takes minutes. Case Preparation™ pulls data from records and bills, highlights prior injuries, and flags risks, so Keller Swan can focus on only the strongest cases.
Real-Time Case Management
Case Companion™ has become Corbett’s “24/7 paralegal.” Attorneys can instantly pull up summaries of key facts when adjusters call, turning what used to be 30-minute file reviews into 3-minute answers. In one traumatic brain injury case, Case Companion provided a line-by-line breakdown of symptoms directly from records. Corbett used it to write a two-page letter that quickly pushed the case toward settlement.
Enhanced Data-Driven Performance
As a data-driven firm, Keller Swan leans heavily on EvenUp’s Executive Analytics. Within six months, the firm reduced demand delays by 44%, a direct boost to efficiency and client outcomes. These insights give leadership confidence that every stage of the case is moving faster and smarter.
Streamlined Litigation
Discovery is one of the biggest drains on attorney time. With Case Companion™, Keller Swan attorneys can generate draft responses that cite records line by line. These drafts give attorneys a strong foundation, which they then review with clients to confirm and refine. In some cases, EvenUp has even jogged clients’ memories about prior accidents or injuries, resulting in more accurate and honest responses.

The Mirror Mode feature takes this a step further. Keller Swan can upload its preferred formatting for discovery responses to EvenUp, which then mirrors that style by creating consistent drafts that are ready for final review.
THE RESULTS
A Symbiotic Partnership
For Keller Swan, EvenUp is more than an AI platform. The firm sees EvenUp as a trusted partner in growth. The technology powers efficiency and accuracy across the firm, while the EvenUp team works closely with Keller Swan through quarterly and annual meetings to shape what’s next.

Ready to see the results for yourself? Schedule a demo with EvenUp.
“It’s been remarkable how much EvenUp has helped our law firm. I can’t wait to see what’s next.”
Arye Corbett
Partner at Keller Swan
By pairing a client-centered ethos with AI-powered workflows, Keller Swan has found the formula for scaling white-glove service without compromise. EvenUp empowers the firm to deliver the experience of a boutique with the firepower of a national practice.

Ready to see the results for yourself? Schedule a demo with EvenUp.
EVENUP PRODUCTS