COMPANY INFO
Batta Fulkerson Law Group
LOCATION
California, Idaho
YEARS IN BUSINESS
9
EMPLOYEES
40+
WEBSITE
THE CHALLENGE
Turning a Bottleneck into a Casework Breakthrough
Paul Batta and Dan Fulkerson founded Batta Fulkerson in 2017. What started as a small personal injury firm has grown into a 40-person premier firm in San Diego.
Representing over 1,500 active personal injury cases, including 250 in litigation at any given time, Batta Fulkerson Law Group faced a critical challenge. With only one demand writer on staff, the firm’s 45 day demand backlog slowed case resolution and created bottlenecks throughout the case workflow.
By recognizing the toll that demand delays and case workflow inefficiencies were taking, Micaela De La Cerda, Managing Litigation Attorney, helped the firm shift from reactive to proactive case management. The firm turned to EvenUp’s Claims Intelligence Platform™ to streamline workflows and accelerate case resolutions.
Representing over 1,500 active personal injury cases, including 250 in litigation at any given time, Batta Fulkerson Law Group faced a critical challenge. With only one demand writer on staff, the firm’s 45 day demand backlog slowed case resolution and created bottlenecks throughout the case workflow.
By recognizing the toll that demand delays and case workflow inefficiencies were taking, Micaela De La Cerda, Managing Litigation Attorney, helped the firm shift from reactive to proactive case management. The firm turned to EvenUp’s Claims Intelligence Platform™ to streamline workflows and accelerate case resolutions.
THE EVENUP DIFFERENCE
The Results
$1.25M
Settlement with EvenUp
99%
Faster demand drafting with Express Demands™
75%
Faster for attorneys to review and assign cases
10x
Higher settlements using Express Demands™
Top 27%
Nationwide for Continuity of Care
Bringing the Team on Board with an initial 10x offer with Express Demands™.
Like any major change, the implementation of EvenUp came with an adjustment period. The team had to learn when to use Demands™ — full, professionally-reviewed drafts — versus Express Demands™, which are AI-generated in minutes and typically used for simpler cases.
The turning point came when the firm ran its first case using an Express Demands™ for a straightforward trip-and-fall with modest medical bills. The case was expected to be a challenge as trip-and-fall claims typically get pushback from insurers and result in small first offers. The EvenUp demand presented a complete damages narrative, including a detailed explanation of harms, pain and suffering, and general damages supported by evidence. That depth and organization, along with the exhibit management, elevated the perceived value of the case and led to a significantly higher opening offer. The attorney received a first offer that was ten times higher than expected. That single success demonstrated the power of EvenUp, showcasing both efficiency and improved settlement outcomes.
The turning point came when the firm ran its first case using an Express Demands™ for a straightforward trip-and-fall with modest medical bills. The case was expected to be a challenge as trip-and-fall claims typically get pushback from insurers and result in small first offers. The EvenUp demand presented a complete damages narrative, including a detailed explanation of harms, pain and suffering, and general damages supported by evidence. That depth and organization, along with the exhibit management, elevated the perceived value of the case and led to a significantly higher opening offer. The attorney received a first offer that was ten times higher than expected. That single success demonstrated the power of EvenUp, showcasing both efficiency and improved settlement outcomes.
“I sent the EvenUp Demand to the adjuster and thought the first offer had to be a typo. I called to confirm, and we laughed — now it’s a running joke in the office: ‘Was that an EvenUp demand?’ It’s outperforming what we could do on our own, both in efficiency and quality.”
Exhibit Management has been a game changer for Batta Fulkerson Law Group. Before EvenUp, the team handled files in person, lacking trust in other tools like Adobe. Now, everything is organized by exhibit, making it easy to drag and drop, extract, or exclude pages with confidence and efficiency.
75% Faster Review and Assignment Drives Greater Case Preparation Success
After Batta Fulkerson Law Group saw the momentum with demands, they decided to prioritize smarter, faster case preparation with EvenUp. Previously, missing documents went unnoticed until a claims adjuster flagged them weeks later. This created delays and repeated work.
Now, Batta Fulkerson Law Group leverages Case Preparation™ to flag missing bills and records and view gaps in treatment using the treatment timeline. The firm uses those visuals, in addition to Case Companion™, to proactively locate records and look up case details. EvenUp’s AI assistant has been critical for attorneys to respond quickly to adjuster calls or prepare for client meetings.
Now, Batta Fulkerson Law Group leverages Case Preparation™ to flag missing bills and records and view gaps in treatment using the treatment timeline. The firm uses those visuals, in addition to Case Companion™, to proactively locate records and look up case details. EvenUp’s AI assistant has been critical for attorneys to respond quickly to adjuster calls or prepare for client meetings.
“Case Companion is like having a brain within each file that you can ask any question about. You can pull tables, get detailed lists of phrases in the records, or see injuries by severity. You can even track the worst level of pain a client experienced throughout treatment. It does things we could never do on our own at the pace we need, giving us information at the ready and improving the quality of our advocacy across the board.”
Smarter Litigation Backed by Transparency and Trust
As the Managing Litigation Attorney, De La Cerda, part of her role is assigning cases to the litigation attorneys. Before EvenUp, it would take multiple days reviewing the same files to figure out which cases to assign.
Case Companion™ has been a useful resource for her to quickly summarize the case and understand the strengths and weaknesses. Additionally, the legal AI assistant enables the firm to search and strategize about potential responses from the defense.
This transforms the way the firm approaches each litigation case. Attorneys spend less time on administrative tasks and more time analyzing the merits of a case, refining arguments, talking to clients, and developing settlement strategies. By centralizing information, highlighting critical data, and providing strategic insights at every stage, Batta Fulkson Law Group is resolving cases more efficiently while maximizing settlement values for clients.
Case Companion™ has been a useful resource for her to quickly summarize the case and understand the strengths and weaknesses. Additionally, the legal AI assistant enables the firm to search and strategize about potential responses from the defense.
This transforms the way the firm approaches each litigation case. Attorneys spend less time on administrative tasks and more time analyzing the merits of a case, refining arguments, talking to clients, and developing settlement strategies. By centralizing information, highlighting critical data, and providing strategic insights at every stage, Batta Fulkson Law Group is resolving cases more efficiently while maximizing settlement values for clients.
“I had a case where my client developed a wrist injury after a trip and fall event, and started complaining about the wrist pain at physical therapy, even though she was going for her knee. I was able to get a detailed summary of everything my plaintiff said at physical therapy about her wrist. I didn't have to comb through all the records and read the history, it was done almost instantly.”
Batta Fulkerson Law Group litigation attorneys are seeing value with AI Drafts™, which enables the firm to:
- Leverage firm-wide templates to create standardized documents in minutes
- Expedite document reviews by using line-level citations to review facts
- Eliminate statute filing issues, strengthening both client outcomes and the firm’s reputation
Instead of manually combing through thousands of documents, the firm can build out demands, mediation briefs, discovery requests, sections of motions, negotiation sheets, or other documents in minutes, eliminating repetitive manual work.
“Having citations built into the document is critical. With EvenUp, I can click to see exactly where the information came from. Once you see that transparency, you start trusting it - and that makes all the difference.”
With AI Drafts™ and Case Companion™ the results are tangible: faster case resolutions, stronger first offers, and settlements ranging from six-figure recoveries to multimillion-dollar wins.
CONCLUSION
From Partnership to Measurable Success
For Batta Fulkerson Law Group, the most significant advantage to choosing EvenUp has been the partnership. The firm found EvenUp’s team responsive, adaptable, and focused on helping them implement in a way that fits their workflow. This support has made adoption smooth, ensuring that staff can use the tools effectively and confidently.
Batta Fulkerson Law Group is seeing clear results.
Batta Fulkerson Law Group is seeing clear results.
- What once took a month to prepare and submit a demand now takes just 10 minutes
- Attorneys can review and assign cases in just a couple of hours, a 75% reduction from the full day it used to require
- In the past four months alone, the firm has sent out over 300 demands, all with complete documentation and minimal follow-up
- Settlements are stronger, with first offers on pilot cases coming in up to 10x higher than expected
- The firm is resolving cases faster, often within 60 days of the client’s last treatment
- Recognized as a top 27% firm nationwide for continuity of care
By combining practical support with these measurable improvements, the firm has regained control over its workload, improved consistency across cases, and seen tangible gains in both efficiency and settlement outcomes.
Ready to scale your firm without sacrificing quality? Schedule a demo with EvenUp.
