COMPANY INFO
Sunset West Legal Group
FEATURED LEADER
Antonio Lopez, Director of Pre-Litigation Operations
LOCATION
Los Angeles, CA
YEARS IN BUSINESS
10
EMPLOYEES
60+ (Pre-Litigation + Litigation)
WEBSITE
THE CHALLENGE
Manual File Reviews Created Bottlenecks That Limited Growth
Sunset West Legal Group, a 60-person personal injury firm faced a problem that was quietly impacting their growth: demands were piling up despite having approved cases ready to go.
"We had a clog in our system," explains Antonio Lopez, Director of Pre-Litigation Operations. "Demands were being approved, but they were not being prepared or drafted. They were just sitting idle."
The firm was stuck sending out just 10 demands per day. The bottleneck? Manual file review consumed massive amounts of time. Antonio spent 30-40 minutes reviewing each higher policy limit case. His team could complete maybe four case reviews in a full day.
"Whether you're an attorney or a case manager, you would have to dive into a case, click a bunch of folders, essentially put a piece to the puzzle together," Antonio describes.
Without quick access to critical case intelligence, facts of loss, liability issues, DUI indicators, police reports, medical bills, Antonio couldn't effectively advise his staff on treatment guidelines or case strategy. Managing 60 people and hundreds of active cases with this process wasn’t sustainable.
"We had a clog in our system," explains Antonio Lopez, Director of Pre-Litigation Operations. "Demands were being approved, but they were not being prepared or drafted. They were just sitting idle."
The firm was stuck sending out just 10 demands per day. The bottleneck? Manual file review consumed massive amounts of time. Antonio spent 30-40 minutes reviewing each higher policy limit case. His team could complete maybe four case reviews in a full day.
"Whether you're an attorney or a case manager, you would have to dive into a case, click a bunch of folders, essentially put a piece to the puzzle together," Antonio describes.
Without quick access to critical case intelligence, facts of loss, liability issues, DUI indicators, police reports, medical bills, Antonio couldn't effectively advise his staff on treatment guidelines or case strategy. Managing 60 people and hundreds of active cases with this process wasn’t sustainable.
THE SOLUTION
EvenUp Automates File Review
After meeting EvenUp, Sunset West implemented AI Playbooks to automate file reviews across multiple use cases.
“You ask it the most important questions on any case, and with the click of a button, it prepares a summary for all of your cases,” Antonio explains.
Instead of clicking through folders, AI Playbooks automatically analyzes case files and extracts critical details: facts of loss, liability issues, DUI indicators, police reports, and medical bills. The information is immediately digestible for strategic decision-making.
The benefits extended to litigation handoffs. Attorneys now receive two-page summaries with all relevant case information instead of spending hours piecing together details from scattered files. "Now that you have a summary for every case that goes to litigation, attorneys don't have to spend hours trying to figure out a case,” Antonio notes.
EvenUp surfaces medical details that could otherwise get buried, helping the team assess litigation potential at a glance and build stronger cases earlier.
“You ask it the most important questions on any case, and with the click of a button, it prepares a summary for all of your cases,” Antonio explains.
Instead of clicking through folders, AI Playbooks automatically analyzes case files and extracts critical details: facts of loss, liability issues, DUI indicators, police reports, and medical bills. The information is immediately digestible for strategic decision-making.
The benefits extended to litigation handoffs. Attorneys now receive two-page summaries with all relevant case information instead of spending hours piecing together details from scattered files. "Now that you have a summary for every case that goes to litigation, attorneys don't have to spend hours trying to figure out a case,” Antonio notes.
EvenUp surfaces medical details that could otherwise get buried, helping the team assess litigation potential at a glance and build stronger cases earlier.
THE RESULTS
Faster Reviews, Higher Settlements
$1M
in pre-litigation settlement
4X
case review from 40min to 10min
The efficiency gains were immediate. Antonio's case review time dropped 75%, from 30-40 minutes to just 10 minutes per file. He now reviews 10-15 cases in the time it previously took to review one. Firmwide demand output tripled from 10 to 20-30 per day, with the same staff.
Two early settlements proved EvenUp’s value: $300,000 and $1 million in pre-litigation. Those two cases alone justified the investment.
Two early settlements proved EvenUp’s value: $300,000 and $1 million in pre-litigation. Those two cases alone justified the investment.
Antonio’s Advice to Other Firms
Resistance to AI is natural, but Antonio argues it’s misplaced. "A lot of times, everyone is pushing back on AI thinking that it's gonna take people's jobs. I would argue that it's actually gonna further people's careers if they understand AI."
His approach: control the narrative. Tell your team AI is coming to help them, provide proper training, and let the results speak for themselves. At Sunset West, initial concerns gave way to enthusiasm, as Antonio shares: “now everyone is all in EvenUp.”
The competitive reality is simple: “Those that use AI now are going to get a lot further ahead in their business.”
His approach: control the narrative. Tell your team AI is coming to help them, provide proper training, and let the results speak for themselves. At Sunset West, initial concerns gave way to enthusiasm, as Antonio shares: “now everyone is all in EvenUp.”
The competitive reality is simple: “Those that use AI now are going to get a lot further ahead in their business.”
With EvenUp AI Playbooks, Sunset West Legal Group reviews cases 3–4x faster, sends out 2x more demands, and drives seven-figure settlements—all while building a team that’s confident, efficient, and future-ready.
Ready to see the results for yourself? Schedule a demo with EvenUp.
Ready to see the results for yourself? Schedule a demo with EvenUp.
