CUSTOMER STORIES

How Sand Law Doubled Demand Output and Saved 160 Hours per Month with EvenUp

The Claims Intelligence Platform

Demands

Negotiation Preparation

Negotiation Preparation

Settlement
Repository

About Sand Law, LLC

YEARS IN BUSINESS

10+

EMPLOYEES

35+

LOCATION

Minneapolis, MN

THE CHALLENGE

Maintaining High-Quality Representation at Scale

Sand Law, LLC is a growing personal injury firm headquartered in Minneapolis, Minnesota. Known for its tenacious client advocacy and high standards of legal excellence, the firm handles a high volume of pre-litigation cases with a focus on delivering faster, fairer outcomes for injury victims.

In 2023, amid significant internal staffing changes, Sand Law faced a critical challenge—maintaining high-quality representation while continuing to grow.
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Following staffing transitions that left just a few team members managing nearly 600 active cases, Sand Law needed to improve productivity without compromising client care. The manual process of writing demands—previously shouldered by Christin—was time-intensive and a bottleneck to scaling case resolution.

The firm needed an innovative solution to regain efficiency, reduce time on desk, and improve communication with insurers.

Enhancing Human Judgment with AI-Driven Efficiency

Sand Law implemented EvenUp’s AI-powered demand generation and medical chronology tools. EvenUp allowed the firm to dramatically improve both output and turnaround time, while also enhancing the quality and consistency of their demands.

By automating the most time-consuming aspects of demand creation and enabling quicker attorney review, EvenUp helped Sand Law regain control of its caseload and raise its standard of service.

“Before EvenUp, I wrote approximately 25–30 demands per month full-time. With EvenUp, I maintained full-time hours but doubled output, saving Sand Law approximately 160 hours per month.”

Christin Nilson

Paralegal at Sand Law

The Results

The adoption of EvenUp has led to measurable improvements in case preparation and strategic planning.

2x Demand Output

Scaled from 25-30 monthly demands to 60–70 demands created per month

2x Case Velocity

Settling faster with average resolution shrinking from 4–6 months to 3-8 weeks

Along with these 2x improvements, EvenUp has enabled Sand Law to save 160 hours each monthly in paralegal time. The firm is now also able to get more initial offers and faster insurer responses, reducing friction and boosting case value. With these results, EvenUp has gone from an AI initiative with Sand Law's paralegal team to garnering firm-wide buy-in with all attorneys praising EvenUp’s impact on their pre-litigation success.

“All of the attorneys at Sand Law have been impressed with the impact on our pre-litigation cases.”

Christin Nilson

Paralegal at Sand Law

Key EvenUp Features Driving Success

EvenUp enabled Sand Law to overcome a major caseload challenge by automating the demand generation process and improving collaboration between paralegals and attorneys.

The result was faster turnaround times, improved consistency, and measurable time savings.

Demands™ and Express Demands™

EvenUp delivered high-quality drafts that required minimal attorney edits, accelerating the review and approval process.

Time Savings that Scale with You

With the same number of hours, Christin doubled her monthly output, saving the firm an estimated 160 hours every month—and that's just for one paralegal.

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Stronger Insurer Engagement

By improving demand quality and timing, the firm began seeing earlier, better offers and quicker responses from insurance companies.

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These capabilities empowered Sand Law to maintain excellent client service, even during a period of internal change and resource strain.

“Since implementing EvenUp, we’ve seen a significant increase in initial offers and quicker responses from insurance companies, saving invaluable time and money.”

Christin Nilson

Paralegal at Sand Law

Demands

EvenUp Sample Demand Letter for Personal Injury Lawyers

Executive Analytics

MedChrons

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Settlement Repository

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Delivering Quality Demands at Scale

EvenUp helped Sand Law, LLC turn a staffing challenge into a scalable advantage. By embracing technology under the leadership of Christin Nilson, the firm now resolves cases faster, with better initial offers and less internal strain.

The impact has been felt across the firm—from paralegal productivity and attorney satisfaction to client outcomes and revenue growth. Sand Law is proof that the right AI partner doesn’t just support your team—it elevates it.

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Compare your metrics against industry benchmarks

Learn how EvenUp can help you become one of the thousands of firms that together have:

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Claimed over $1.5 billion in damages

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Achieved a 69% higher likelihood of hitting policy limits

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Resolved over $200M in missing documents

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