Return on investment with EvenUp based on time savings, resolved missing bills and records value, lowered case carrying costs, and increased policy limits settlements.
Increase in settlement impact by proactively identifying missing documents alone (on only about one-quarter of their total caseload).
Representing plaintiffs in personal injury cases has always been about more than just legal outcomes for MVP Accident Attorneys. The firm is dedicated to equity, advocacy, and ensuring every client’s story is told accurately and to great effect.
Scaling operations across high caseload volumes while maintaining detailed attention to each case’s nuances was challenging. MVP needed a solution to help their staff manage demands more efficiently and enhance case value with more informed decision-making.
Founder Brett Sachs and Managing Partner Chelsee Sachs were initially skeptical about introducing AI into their workflow. They understood the potential benefits but were committed to keeping a “human touch” at the core of their practice. MVP Accident Attorneys needed a system to ensure that case data was accurate, well-documented, and actionable while also working alongside their dedicated team members—rather than in replace of their staff.
Chelsee Sachs was initially hesitant to use any generative AI tools at the firm. Having started her career as a personal injury lawyer prior to AI, she thinks it’s important for an attorney to know everything about all of their cases. She worried that case knowledge would drop off if AI came in to replace the critical research and document review that goes into successful demand letter writing.
One day, someone presents me with an EvenUp demand. I don't know [it's from EvenUp]. I say ‘That's it. This is perfect. Promote that person. Have them come talk to me. I love this.’ I then find out that, in fact, it is an EvenUp demand. In that moment, I realized that an honest AI, a great AI like EvenUp, can help you.
Chelsee Sachs
Alleviating these concerns is EvenUp Demands™ pairing AI with humans in loop via in-house legal experts.
One thing that I love about EvenUp is that it's not just an AI company. It actually has human factors and components behind the AI testing the information that is being given and double checking the information being provided back to us.
Brett Sachs
Since implementing EvenUp Demands™, MVP Accident Attorneys are better equipped to scale their demand capacity while ensuring each client’s story is adequately told and supported to the highest quality—leading to better case outcomes.
Seeing the offers go up with similar cases and the same adjusters and insurance companies supports the fact that [EvenUp] demands are going to be worth more and have more value initially than our initial demands were.
Brett Sachs
EvenUp’s Case Companion™, a legal AI assistant within the Claims Intelligence Platform™, became essential for MVP’s case preparation. Case Companion™ provides real-time answers, analysis, and line-based evidence—across thousands of pages.
These innovative tools enable MVP’s team to easily find missing documents, save time preparing robust demands, and avoid “red herrings” commonly raised by adjusters during negotiations. With Case Companion™, MVP’s attorneys can track details as specific as medical improvements, compare similar cases for optimal settlement strategies, and adjust demands based on AI-driven insights to ensure case strengths and weaknesses are noted while also humanizing and strengthening plaintiff narratives.
Case Companion is a game-changer. It’s like having an AI-powered assistant that does the groundwork for us, giving my team the time and tools to focus on our clients.
Brett Sachs
EvenUp’s Demands™, Case Preparation™, and Case Companion™ features bring unique advantages to MVP Accident Attorneys, aligning with their client-first mission and legal strategy. For Demands™, Brett says that on the initial test case that MVP conducted, EvenUp’s demand gave them a 25% market increase on the initial offer.
Along with Demands™, he’s especially fond of Case Companion™, EvenUp’s legal AI assistant.
“I can ask Case Companion ‘did the chiropractor say that my client was all better?’ If they did, [Case Companion] will tell me so and point to where in the medical records it says that. So I have the answer, the source of the answer, and more importantly, I’ll know immediately if the chiropractor didn’t say that—which can tell me that the adjuster didn’t evaluate the medical records, and they’re just coming up with standard defense mechanisms to try to devalue my case at hand.” – Brett Sachs, Founder, MVP Accident Attorneys
Additional EvenUp products and capabilities that stand out to Brett, Chelsee, and the MVP team include:
EvenUp Demands™ generates clear and concise medical summaries that ensure no money is left on the table, allow attorneys to spot red flags in argument preparations, and undergo completeness checks. Along with flagging of missing bills or records, medical summaries include ICD codes, provider info, key dates, and more.
EvenUp’s Settlement Repository™ helps MVP ensure optimal settlement results by providing insights on previous settlement outcomes, injury-specific data, and other comparative facts, such as adjusters and insurance companies. It’s an efficient training tool to upskill new staff members on ideal outcomes and case considerations.
Combining specialized AI with legal expertise via humans in the loop, EvenUp’s outputs guarantee accuracy and build trust within MVP’s team. This lets MVP attorneys focus on high-impact client interactions due to their confidence that EvenUp’s outputs align with their stringent quality standards.
With EvenUp, MVP Accident Attorneys has found a platform that marries the precision of AI with the empathy and narrative of human expertise—a crucial combination in personal injury law.
“Personal injury law isn’t just business; it’s personal,” says Chelsee Sachs, Managing Partner, MVP Accident Attorneys. “With EvenUp, we have a partner that allows us to keep our humanity in the process while scaling our operations.”
EvenUp’s commitment to evening the playing field and empowering plaintiff attorneys directly supports MVP’s mission to help injured clients navigate an often-skewed system. MVP plans to expand its use of EvenUp with new products, confident that this collaboration will enhance client services, settlement outcomes, and firm efficiency for years to come.
