COMPANY INFO
Mama Justice MW Law Firm
LOCATION
Mississippi, Tennessee
YEARS IN BUSINESS
6
EMPLOYEES
50+
WEBSITE
THE CHALLENGE
Scaling Smart in a Small Town
Mama Justice started in 2019 with a local billboard, a phone, and a desire to serve Mississippi. The fast-growing pre-litigation and litigation personal injury law firm was founded by Missy (Mama Justice) Wigginton and her husband, Jerry. They've grown into a thriving regional firm with more than 50 employees, including ten attorneys, across five different offices in Mississippi and Tennessee.
Rapid growth brought new challenges, especially maintaining consistent high-quality case work, in a small market.
Employees who wrote demands held other high-level roles within the firm, meaning multiple cross functional responsibilities. Producing 15 to 20 demands per week on top of their existing responsibilities stretched them thin. This tedious work diverted time from medical management and strategic case work. Recruiting skilled demand writers with a limited hiring pool was difficult, and training new legal professionals would take months.
Mama Justice faced a critical choice:
Rapid growth brought new challenges, especially maintaining consistent high-quality case work, in a small market.
Employees who wrote demands held other high-level roles within the firm, meaning multiple cross functional responsibilities. Producing 15 to 20 demands per week on top of their existing responsibilities stretched them thin. This tedious work diverted time from medical management and strategic case work. Recruiting skilled demand writers with a limited hiring pool was difficult, and training new legal professionals would take months.
Mama Justice faced a critical choice:
- Hire dedicated demand writers who need to go through onboarding and training, or
- Seek transformation and scale by making the leap to AI
THE EVENUP DIFFERENCE
The Results
40%
7-figure settlements - 40% higher with EvenUp
16%
Greater completeness with fewer missing records
14%
Faster demand turnaround time
Weeks to Hours
Mediation Prep time Cut
70%
of Demands AI Led
Scaling While Giving Employees More Time Back
Mama Justice adopted EvenUp’s Claims Intelligence Platform™ to manage their growing caseloads. Using Demands™, professionally reviewed Demands and Express Demands™, AI-generated Demands the firm has transformed how it produces demands.
Demands used to take an hour and involved multiple revisions. Now, Express Demands™ take just 10 minutes to produce. This increased autonomy led to higher efficiency while maintaining high standards of quality and client care.
Today, about 70% of Mama Justice’s demands are handled using Express Demands™. This allows staff to concentrate on the aspects of their roles that truly need their expertise. The firm is structured into pods. Each pod consists of an attorney, a paralegal, and a legal assistant. Pod members are empowered to create and manage their demands independently, all without waiting for a central writer.
As a multi-state licensed firm, Mama Justice must organize its operations to serve clients according to each state's specific statute of limitations: Two years in Mississippi and one year in Tennessee. The firm needs to make sure they are working quicker and more efficiently. Express Demands™ has been a way for them to streamline drafting and prioritize more time-intensive cases.
Mama Justice is also using EvenUp to surface value drivers they previously didn’t have time to quantify. Automated ICD codes, loss of household services, and ADL impacts are now captured consistently, strengthening the settlement narrative in every case.
Demands used to take an hour and involved multiple revisions. Now, Express Demands™ take just 10 minutes to produce. This increased autonomy led to higher efficiency while maintaining high standards of quality and client care.
Today, about 70% of Mama Justice’s demands are handled using Express Demands™. This allows staff to concentrate on the aspects of their roles that truly need their expertise. The firm is structured into pods. Each pod consists of an attorney, a paralegal, and a legal assistant. Pod members are empowered to create and manage their demands independently, all without waiting for a central writer.
As a multi-state licensed firm, Mama Justice must organize its operations to serve clients according to each state's specific statute of limitations: Two years in Mississippi and one year in Tennessee. The firm needs to make sure they are working quicker and more efficiently. Express Demands™ has been a way for them to streamline drafting and prioritize more time-intensive cases.
Mama Justice is also using EvenUp to surface value drivers they previously didn’t have time to quantify. Automated ICD codes, loss of household services, and ADL impacts are now captured consistently, strengthening the settlement narrative in every case.
“We push everything through our pods using Express Demands™. Our paralegals no longer have to sit and build every exhibit like they used to. It might not sound like much, but when you’re building 15–20 cases—editing pages in Adobe and Word—that adds up fast. Now, they just request an Express Demand, and it’s fully built in about ten minutes.”
Proactive Case Management for Smoother Client Experience
Mama Justice’s mission of improving client experiences is easier to achieve with EvenUp. Smaller cases now move through the funnel faster, benefiting both the firm and clients.
Previously, the team manually tracked missing documents—reviewing records and bills line by line on paper. With hundreds of active cases, this process consumed hours each week and slowed case preparation.
Mama Justice now uses EvenUp’s Missing Documents Check to instantly identify gaps at the click of a button. The system highlights missing bills and records line by line, eliminating tedious review work and freeing the team to focus on advancing cases efficiently and effectively. The team can quickly order critical records, such as physical therapy files, ensuring a smoother client experience.
Previously, the team manually tracked missing documents—reviewing records and bills line by line on paper. With hundreds of active cases, this process consumed hours each week and slowed case preparation.
Mama Justice now uses EvenUp’s Missing Documents Check to instantly identify gaps at the click of a button. The system highlights missing bills and records line by line, eliminating tedious review work and freeing the team to focus on advancing cases efficiently and effectively. The team can quickly order critical records, such as physical therapy files, ensuring a smoother client experience.
“When I get into EvenUp, I’m kind of a little nerd about it. I like checking the gaps in treatment, running the missing document check, and looking at the policy limits—it holds all that information. It even shows when a case is nearing the policy limit right on the dashboard. Sometimes I’ll just go in, play around with the adjuster tools, and have it send a letter to the adjuster—with all the supporting details built in.”
Mama Justice also uses Case Companion™, EvenUp’s AI assistant to assess the strengths and weaknesses of each case and identify opportunities to add value. The responses are well-written, with line-level citations that help attorneys be adjuster-ready. Case Companion has streamlined drafting emails, outlining case strengths, and providing settlement recommendations, making negotiation preparation faster and more strategic.
“When the adjuster sends a weak offer, I open Case Companion and respond with line-level cites. It makes adjusters squeamish because I know the file better than they do.”
More Capacity for Litigation Work
Mama Justice is using EvenUp to expand its litigation department. This is something that wasn’t feasible before. Without the time or staff to handle intensive case preparation, the firm had to limit the amount of litigation it could take on. Now, EvenUp streamlines the essential, time-consuming work. Demand drafting, medical review, and negotiation prep all move faster, freeing attorneys to focus on higher-value litigation. With these bottlenecks removed, Mama Justice can pursue more complex cases and scale its litigation practice with confidence.
Faster, Higher Settlements with Confidence
Mama Justice is transforming how they are approaching negotiations. With hundreds of cases on their docket, attorneys previously spent hours reviewing records and trying to remember case-specific details before every negotiation. This slow, manual process made it difficult to respond quickly and confidently to insurance adjusters.
Now, all relevant case information is accessible at the attorneys’ fingertips with Negotiation Preparation™ and Case Companion™. EvenUp’s AI Assistant lets the team generate informed responses in minutes, rather than spending days reviewing stacks of paperwork. Smaller cases now move through the funnel faster and attorneys have more time to focus on litigation and larger cases that require deeper attention. As a result, smaller cases are moving through the funnel faster, and larger cases are achieving higher settlements.
Now, all relevant case information is accessible at the attorneys’ fingertips with Negotiation Preparation™ and Case Companion™. EvenUp’s AI Assistant lets the team generate informed responses in minutes, rather than spending days reviewing stacks of paperwork. Smaller cases now move through the funnel faster and attorneys have more time to focus on litigation and larger cases that require deeper attention. As a result, smaller cases are moving through the funnel faster, and larger cases are achieving higher settlements.
“We had a case where we went in asking for $1 million and got over $900,000. Without EvenUp, we could have easily settled it for around $600,000. The platform gave us the information to negotiate confidently and successfully.”
As the firm expanded its litigation practice, EvenUp’s ability to summarize case strengths and weaknesses and quickly draft negotiation letters became a game-changer. What once took weeks to prepare for mediation can now be accomplished in hours. Attorneys can print a concise fact page that aligns the team and ensures every detail is ready for negotiation.
Policy-limit cases that might have previously settled for far less are now reaching full value, improving client outcomes and strengthening the firm’s reputation.
Policy-limit cases that might have previously settled for far less are now reaching full value, improving client outcomes and strengthening the firm’s reputation.
CONCLUSION
Scaling Smarter, Serving Clients Better
Mama Justice is using EvenUp to grow without compromising quality or overburdening their team. By automating demand creation, tracking missing documents, and streamlining negotiation preparation, the firm has reclaimed hours of employee time each week. Attorneys and staff can now focus on the work that truly requires their expertise—analyzing records, strategizing cases, and advocating for clients—while routine, time-consuming tasks are handled efficiently by AI.
The result is faster case throughput, higher settlements, and a smoother experience for clients, all while maintaining the firm’s high standards of care. With EvenUp, Mama Justice has not only scaled its operations in a small-town market but has also transformed how its team works. What was once a manual, slow, and repetitive process is now streamlined, empowering employees and delivering stronger settlements for clients.
The result is faster case throughput, higher settlements, and a smoother experience for clients, all while maintaining the firm’s high standards of care. With EvenUp, Mama Justice has not only scaled its operations in a small-town market but has also transformed how its team works. What was once a manual, slow, and repetitive process is now streamlined, empowering employees and delivering stronger settlements for clients.
Ready to scale your firm without sacrificing quality? Schedule a demo with EvenUp.
