Increase in Pre-Lit Caseload
Decrease in Case Lifecycle from Intake to Settlement
Decrease in Medical Chronologies Review
J&Y Law is a Los Angeles-based pre-litigation and litigation firm founded over 15 years ago by Jason B. Javaheri and Yosi Yahoudai.
Following successful brand marketing and lead-generation efforts, caseloads surged. As case volume increased, teams struggled to keep pace with time-intensive work. Important tasks like organizing medical records, tracking treatment, preparing demands, and conducting thorough case reviews were taking the team away from client care. Time-on-desk began to slip, resulting in a lower average case value.
The firm had previously worked with EvenUp for Demands™. As operational demands evolved, leadership recognized the need to reassess whether their existing platform could support the next phase of growth.
Monica Washington Rothbaum, Chief Operating Officer and Senior Attorney, began to re-evaluate their tech stack. She wanted:
These needs ultimately led J&Y Law to expand their partnership with EvenUp.
To ensure adoption at scale, Monica introduced a structured, transparent approach to change management. This approach is grounded in communication, employee experience, and the belief that technology should support people and not replace them.
She introduced ADKAR (awareness, desire, knowledge, ability, and reinforcement) to guide every major implementation. The framework helped teams:
EvenUp played a critical role in reinforcing this people-first approach. The EvenUp team partnered closely with J&Y Law, engaging directly with team members across roles and departments. Regular check-ins, personalized support, and ongoing education helped employees feel supported during the transition and confident using the platform.
By pairing thoughtful change management with a true technology partner, J&Y Law was able to scale growth.
The partnership with EvenUp has been very impactful. The team is incredibly responsive, and they make our employees feel important. That’s what made this change work.
Monica Washington Rothbaum
As case leads grew, J&Y needed to quickly evaluate new cases and ensure high-value cases received the attention they deserved.
Using EvenUp’s AI Playbooks™, the team can find key information from intake transcripts, notes, and case files before the first client interaction. Coverage, liability, and policy nuances are automatically highlighted, helping case managers make faster, smarter decisions and assign cases to the right attorneys. With a better understanding of cases at the start, J&Y was able to double its monthly signed cases.
EvenUp helps us see the critical factors from day one, so our top teams can focus on building the strongest case possible without missing a beat.
Monica Washington Rothbaum
With J&Y seeing a 40% increase in pre-lit caseloads, staying on top of every client’s treatment became harder to manage as case loads increased. Missing records, delayed documentation, or gaps in care put case value at risk.
J&Y Law gained clearer visibility into each client’s medical journey with EvenUp’s Medical Management™. EvenUp highlights treatment milestones, flags missing documents, and surfaces gaps in care early, so attorneys can address issues before they become problems. Tools like Case Strengths and Weaknesses, Bills vs. Summary, Medical Bill Summary, and Missing Docs Check give the team a reliable snapshot of where each case stands.
J&Y Law also leverages AI Playbooks™ to automatically surface critical facts from intake transcripts and medical records. This ensures every matter aligns with the firm’s specific treatment and management plans. J&Y built a Al Playbook designed to analyze pre-litigation data and identify high-potential matters that should be transitioned to the litigation department. Prompts in the Playbooks include:
AI prompts like these help provide more clearer judgement to decision makers. By using EvenUp’s proactive workflow automation, J&Y protects case quality, maintains client trust, and gives attorneys confidence that nothing important is being overlooked.
EvenUp lets us track every client’s treatment and spot gaps before they become problems. It ensures our attorneys can focus on advocating for clients, not chasing records.
Monica Washington Rothbaum
J&Y Law uses EvenUp to draft tailored demands in minutes while ensuring all critical case details are captured. Express Demands™ help attorneys hit policy limits more consistently by automatically incorporating key facts, treatment milestones, and liability insights. By reducing time spent on manual drafting, attorneys can focus on strategic advocacy, improving outcomes for clients while maintaining efficiency and consistency across the firm.
The firm is seeing measurable impact through:
J&Y Law transformed their negotiation prep from a manual bottleneck into an automated engine. Previously, a two-person negotiation team required eight case managers working 40 hours a week just to aggregate the data needed to begin a negotiation.
By implementing Companion™, AI Playbooks™, and Strengths and Weaknesses, J&Y Law automated this entire data-gathering phase. This transition effectively reclaimed 320 hours of collective team capacity every week. Instead of functioning as manual data processors, these eight case managers have been redeployed to high-impact client support and strategic case development. The negotiation team now pulls comprehensive, evidence-backed insights automatically, allowing them to enter negotiations with immediate, data-driven confidence.
Additionally, attorneys can proactively compare bills to policy limits and evaluate case strengths and weaknesses without sifting through documents. All of this can be validated in seconds with line-level citations. Medical Bill Summaries also help provide a clear picture of damages, giving the team confidence in their negotiation strategy.
Rather than drafting from scratch, attorneys now leverage AI Drafts™ to generate comprehensive Negotiation Briefs and Medical Summaries in seconds. This shift from manual document assembly to automated generation allows the team to focus entirely on validating and securing maximum case values.
J&Y Law not only reduced the time spent on each negotiation but also increased the average matter value.
J&Y Law is leveraging EvenUp to shift its focus from the administrative burden of “scouring” files to the high-level legal advocacy that wins cases. Central to this transition is a litigation-specific AI Playbook™. By utilizing unique prompts, attorneys can instantly surface deposition-ready facts and liability nuances that would otherwise remain buried in thousands of pages of discovery. This proactive automation ensures no critical treatment milestone is overlooked.
This intelligence feeds directly into the firm’s work product through AI Drafts™, allowing attorneys to generate accurate depositions, mediations, and motions in just minutes. Every document can reflect the full complexity of the case.
The impact of this automation extends far beyond J&Y’s internal walls. By providing data-rich summaries and seamless transitions to their broader referral network, the firm has set a new benchmark for how case information is shared with outside counsel.
The AI Playbook™ allows us to query our entire inventory weekly to identify which cases are ready to move. We aren’t replacing human judgment; we’re amplifying it, allowing our committee to act immediately on the cases where litigation will drive the most value.
Monica Washington Rothbaum
J&Y Law has shifted its approach to trial preparation by transitioning from dense, text-heavy medical summaries to high-impact visual storytelling. By leveraging MedChrons™, the firm has cut medical review time by 50%, transforming thousands of pages of raw data into clear, visualized timelines. These interactive chronologies allow trial attorneys to present the full trajectory of a client’s injuries, making the human impact of pain and suffering immediately undeniable to both adjusters and opposing counsel.
This shift toward visual evidence serves as a force multiplier for courtroom readiness. This level of preparation doesn’t just improve efficiency; it equips attorneys with the data-rich materials needed to win at the mediation table or in front of a jury, ultimately driving more favorable settlement outcomes and elite advocacy for every client.
By combining EvenUp with a people-first approach to change management. J&Y Law transformed the way they handle higher caseloads without sacrificing quality by:
With measurable results like a 25% decrease in case lifecycle timelines and a 50% reduction in medical chronology review time, J&Y Law demonstrates that thoughtful adoption of AI can drive both efficiency and justice.
EvenUp lets us focus on what matters most—advocating for our clients—while ensuring nothing slips through the cracks. It’s made a real difference across our entire firm.
Monica Washington Rothbaum
Read Now
Read Now
Read Now
