CUSTOMER STORIES

How J.D. Silva & Associates Doubled their Rate of Hitting Policy Limits with EvenUp

The Claims Intelligence Platform

Demands

Negotiation Preparation

Negotiation Preparation

Settlement
Repository

About J.D. Silva & Associates

YEARS IN BUSINESS

EMPLOYEES

10+

LOCATION

THE CHALLENGE

Overcoming Manual Bottlenecks to Scale Faster

J.D. Silva & Associates is a Houston-based personal injury law firm dedicated to securing justice and compensation for injured individuals. As their caseload grew, they needed a way to optimize their demand process, increase efficiency, and ultimately scale their practice.

Before adopting EvenUp, J.D. Silva & Associates relied on manual processes to draft and prepare demands. This time-consuming method limited their ability to send highly detailed, data-driven demand letters. The firm sought a solution to enhance demand quality, reduce negotiation friction, and accelerate case resolutions.

J.D. Silva & Associates Cut Demand Delays in Half, Double Policy Limits Rate

EvenUp’s AI-driven demand preparation and settlement intelligence transformed how J.D. Silva & Associates approached their cases.

The firm saw immediate benefits from the detailed, well-supported demands generated by EvenUp.

“We’re taking a lot of manual processes and making them more efficient through EvenUp and their AI. All that does in return is basically increase our output, which increases our settlements, which increases our workflow, which scales our firm to a higher, more voluminous firm.”

Johnathan D. Silva

Founding Partner at J.D. Silva & Associates

With EvenUp’s comprehensive demand packages, insurance adjusters responded with higher settlement offers. The firm also drastically reduced demand preparation time by three to four months, enabling them to resolve cases five to six months faster.

By leveraging EvenUp’s AI, J.D. Silva & Associates eliminated manual bottlenecks, significantly increasing their demand output and overall settlement volume, allowing them to scale their practice more efficiently.

The Results

Twice as many

demands generated and requested since adopting EvenUp

2x Limits Rate

meaning the firm has doubled the number of cases they settle at policy limits

Bigger Wins, Faster Settlements, Maximum Efficiency

EvenUp’s latest innovations continue to drive efficiency at J.D. Silva & Associates.

“After using EvenUp for a year and having them help us revolutionize this demand process for our firm, we decided to continue to work with EvenUp to try to evolve our firm from the intake process to the settlement process—and EvenUp has helped us do that with AI.”

Johnathan D. Silva

Founding Partner at J.D. Silva & Associates

EvenUp’s Claims Intelligence Platform has helped further streamline operations and accelerate growth at J.D. Silva & Associates. Key features that they’re making the most of include:

Case Companion

This feature has saved the firm countless hours by streamlining legal and medical records research, reducing multi-hour tasks to just minutes.

Settlement Repository™

By providing quantified case valuations, the firm no longer relies solely on experience to determine settlement values—ensuring data-driven accuracy in setting operational priorities.

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Executive Analytics™

The firm previously relied on weekly reports compiled from multiple departments, which was a slow and cumbersome process. They can now access critical firm performance data in real time.

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Demands, Case Companion, and additional features save J.D. Silva & Associates hours on every case they work.

The firm has full confidence in EvenUp’s AI capabilities, noting that its detailed, high-quality demand letters have been consistently accurate, minimizing errors and maximizing settlement potential.

“It’s going to help us save countless hours because we won't have to do as much legal research or medical records research in order to get to the source of what we're looking for. Using Case Companion now gives us the ability to go directly to what we need in a very short amount of time.”

Johnathan D. Silva

Founding Partner at J.D. Silva & Associates

Demands

EvenUp Sample Demand Letter for Personal Injury Lawyers

Executive Analytics

MedChrons

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Settlement Repository

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Learn more

Looking Ahead at Sustained Growth with EvenUp

With EvenUp as a strategic partner, J.D. Silva & Associates continue to expand its reach and impact in personal injury law. By leveraging AI-driven tools to streamline workflows, reduce settlement timelines, and enhance negotiation strategies, the firm is well-positioned for sustained growth and success.

“Now that we've become familiar with the products that help us basically scale our law firm, we've decided to double our contract with EvenUp.”

Johnathan D. Silva

Founding Partner at J.D. Silva & Associates

For personal injury firms looking to scale efficiently and maximize settlements like J.D. Silva & Associates, EvenUp provides the AI-powered edge needed to thrive in today’s competitive legal landscape.

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Compare your metrics against industry benchmarks

Learn how EvenUp can help you become one of the thousands of firms that together have:

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Claimed over $1.5 billion in damages



Achieved a 69% higher likelihood of hitting policy limits



Resolved over $200M in missing documents

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