Changing the Future of How Personal Injury Lawyers Operate: 3 Reasons Debra Heck Loves Legal Ops
evenup-test-image

Debra Heck worked for five years at a personal injury law firm. She became intrigued by EvenUp’s Claims Intelligence Platform™ after noticing an integration with her firm’s management software.

Debra was fascinated by EvenUp’s innovative approach to AI-powered legal tech. She knew she had to be part of the revolution and joined EvenUp as a Legal Operations Associate in March 2024.

"I truly think that EvenUp is changing the future of the legal field and how personal injury lawyers operate. I am proud to be part of that." - Debra Heck, Legal Operations Associate, EvenUp

Debra’s role as Legal Operations Associate is to strategically compile and analyze all the documentation supporting plaintiffs’ claims. 

EvenUp’s AI technology gives her a robust framework as a starting point. She fills in the blanks along the way—leveraging a seamless integration of AI advancements and human critical thinking skills to produce comprehensive demand letters

Debra enjoys her crucial role in ensuring key case documents are prepared accurately and efficiently. She recently shared the top three reasons why she loves working at EvenUp.

“Your case is our cause” — Alignment with EvenUp’s core principle

Debra was drawn to EvenUp because of the platform’s positive impact on personal injury case outcomes.

She knows this field often involves advocating for people during immensely challenging times. She takes pride in telling their stories in a way that captures the critical details of their experiences.

This passion for helping people is evident in her work, where she directly contributes to personal injury plaintiffs getting the compensation they deserve.

"I genuinely enjoy that I can assist law firms in helping their clients who may be experiencing some of the darkest times of their lives after an injury.”

Supportive and collaborative work environment

Debra feels that EvenUp’s supportive and collaborative culture sets the company apart from other employers. Coming from the traditional, often rigid, legal sector, Debra appreciates the people-first environment at EvenUp—where everyone can be themselves while contributing to the mission. 

She believes this positive work culture is core to EvenUp’s success. 

"The culture is so supportive, and everyone is encouraging...it's evident that there is a team goal that everyone is working toward."

She happily highlights how her Squad Leader has become a great mentor and is always available to answer questions and provide guidance. Debra’s mentor has helped strengthen her decision-making skills and gain confidence in handling complex legal documents. 

Flexible, abundant opportunities for professional growth

Debra’s role provides her with ample learning opportunities. Since joining EvenUp, she’s bolstered her abilities to sift through vast amounts of data and review complex medical records. 

"Before, I wasn’t confident handling thousands of pages of records…but with the support of my team and EvenUp’s AI tools, I can deliver a demand package that I’m proud of."

Debra has also increased her understanding of medical diagnoses and which information is most impactful for claim success. Debra is confident in the opportunities for continued professional growth and development. She knows the supportive environment will propel her success and feels her input and expertise are highly valued. She takes immense pride in contributing feedback on EvenUp’s new products in development. 

Just as EvenUp’s Claims Intelligence Platform™ enables law firms to focus on what matters most, the flexible work hours allow Debra to prioritize family—an invaluable benefit.

Next steps: Grow your career at EvenUp

For those considering a career in legal tech, Debra believes EvenUp is a game-changer—not just for its cutting-edge products but also for its people-centered approach. 

As she looks forward to growing with the company, Debra is confident that EvenUp offers many paths for advancement and personal development. 

Explore career opportunities at EvenUp.

Explore a career at EvenUp
Are you ready for your next great career adventure? EvenUp is hiring for roles across the organization. Checkout open positions now and submit an application.
See EvenUp in action
See how Case Companion and the entire Claims Intelligence Platform can help you claim bigger and settle faster
Ready to see EvenUp in action?
See a redacted EvenUp Sample MedChrons so you can evaluate the quality of our work.
EvenUp Sample Demand Letter for Personal Injury Lawyers
Ready to see EvenUp in action?
See a redacted EvenUp Sample Demand so you can evaluate the quality of our work.