Personal injury cases last 12 to 14 months on average. In that time, carrying costs can impact case revenue while plaintiffs suffer continued hardships. 

There’s a growing prevalence of legal-specific artificial intelligence tools, but they’re not all created equal. Personal injury firms like Christopher P. Fields Law Corporation can enhance scalability by focusing on AI-powered platforms designed to support their staff throughout a case's lifecycle. Decision-makers should further prioritize solutions integrating human review within AI processes, ensuring greater accuracy and reliability than relying solely on AI.

EvenUp began with Demands™ that deliver a 69% higher likelihood of reaching policy limit settlements. We know there’s much more to a claim. That’s why EvenUp’s Claims Intelligence Platform™ spans the entire case lifecycle—from initial case intake through case resolution—maximizing claim value by ensuring every detail counts. We employ a unique two-layer approach to our proprietary AI, Piai™, which is built specifically for personal injury lawyers. Piai™ uses hundreds and thousands of injury cases and millions of medical records with dozens of specialized AI models for each task of extracting, parsing, and categorizing data—all with expert human review to ensure maximum accuracy.

Powered by Piai™, EvenUp’s new legal AI assistant, Case Companion, helps personal injury attorneys and their support staff converse directly with case documents in real time. No more scouring over dozens of pages of documents when you can cut straight to the exact insights you need to make better decisions across the duration of a case.

5 of the many time-saving features of our Case Companion legal AI assistant

There are many ways that Case Companion helps you along each stage of a personal injury case. Here are our five current favorites: 

1. Build a foundational understanding of medical records and case facts at document intake

Case Companion comes to life as the document intake process begins. Once case files are uploaded, you’ve got key insights within minutes. This overview helps establish baseline liability with adjusters and informs initial liability disputes.

A few prompts or questions that you can provide to Case Companion during the intake process include:

• Summarize: “Give me a summary of the case facts.” or “Summarize all injuries within the medical records.”
• Locate: “What are the patient’s medical complaints and associated date of complaint?”
• Reconcile: “Generate a table highlighting each bill by dollar amount.”

2. Identify critical case value drivers and detractors—instantly

Case Companion keeps you informed and engaged with all of your clients—critical when 17% of cases have a potentially detrimental provider gap of over 30 days, and the average annual settlement value lost due to treatment gaps is over $340K. Simply upload medical records into the platform and converse with Case Companion. Ask it to identify treatment gaps so you can close them before they become value detractors. Or request all of the names and contacts of all specialists in a client's treatment path so you can easily request additional documentation.

Prompts to unearth valuable insights at this stage include:

• “List prior medical conditions and prior injuries with associated ICD codes.”
• “List prior treatments. At the end, provide a count of the number of treatments.”
• “Are there any new or inconsistent complaints after the incident dates?”
• “What was the impact of the accident on the plaintiff’s life?”
• Identify the names of medical providers with addresses and telephone numbers.”

3. Stay one step ahead with adjuster negotiations

Case Companion is your real-time preparation tool for managing adjuster negotiations. The legal AI assistant helps you proactively identify and study key adjuster arguments and counterpoints. And you can just as quickly get these facts in real time when adjusters give you a surprise settlement negotiation call.

Michael McCready of McCready Law said EvenUp’s Case Companion saved his staffover 300 hours by quickly retrieving answers to questions during adjuster negotiations.

“EvenUp has allowed us to ‘spoon-feed’ information to adjusters in a way that makes their job easier,” McCready explained. “Our attorneys have reported significant time savings and higher settlements.”

Common negotiation queries you can ask Case Companion include:

• “What arguments would an adjuster likely use to challenge the claim, and how might I counter them?”
• “How can I defend against an argument that the client had a prior injury?”

4. Draft compelling communications to adjusters and plaintiffs

Finish your settlement strong with Case Companion. There are many emails flying around during these claim settlement stages. Writing, sending, and responding to all these communications at scale is a tricky, time-consuming endeavor—especially when you're citing case facts and stats for one of 30 active cases. 

Like with negotiations, you can rely on Case Companion to help you generate communications with adjusters and plaintiffs, prompting it to do the heavy lifting and streamline your messaging without missing critical factors.

Here are two common communication queries you can ask Case Companion:

• “Write an email to an adjuster turning down an offer to settle for $25K, and use the case value drivers to make the case for a higher settlement of $75,000, including justifications for medical bills, lost wages, and pain and suffering.
• “Write an email to my client telling them why they have a compelling case that can settle for a significant amount.”

5. Litigate with confidence when negotiations stall

If your case moves to litigation, Case Companion still supports you every step of the way. From discovery to courtroom preparation, Case Companion provides instant access to help you quickly identify deposition highlights, pinpoint medical records that substantiate your case, and prepare exhibits with supporting evidence.

By leveraging its advanced search capabilities, you can query documents to uncover key facts that might otherwise take hours. Case Companion ensures you’re ready to meet deadlines, file responses, and argue persuasively in court.

Here are some example litigation queries you may ask Case Companion:

• "Draft a motion for summary judgment citing the client’s diagnostic imaging results."
• "Identify contradictions in opposing counsel’s argument based on deposition notes."

Take a look at Case Companion in action

The Legal AI Assistant for every stage
of your case

EvenUp’s Case Companion helps attorneys and support staff manage an ever-increasing caseload with real-time answers, analysis, and line-based evidence to the critical questions that arise throughout the duration of a case.

The high-fidelity legal AI assistant works across our Case Preparation™ and Negotiation Preparation™ products and is part of a growing suite of products built to span the personal injury case lifecycle. These tools integrate into EvenUp’s Claims Intelligence Platform™, a suite of products that builds upon our industry-leading Demands™ and MedChrons™—all powered by our proprietary AI, Piai™.‍

Schedule time to learn more about Case Companion and how the right legal AI solution can streamline workflows and enhance your firm’s output.